Please help stop the spread of COVID-19!

*Clients and staff are required to properly wear a mask at all times when inside the building.

For facial services requiring mask removal, once the service is complete, clients MUST put their mask back on.

We have increased our already stringent sanitation and disinfection procedures to ensure your safety.

*Treatment rooms and all high touch surface areas are disinfected thoroughly between each client.

*Sanitizer is available throughout the salon; we ask that you sanitize your hands upon entering.

*Service times have been extended to accommodate for additional cleaning.

*We are allowing only 2 clients in the salon at a time.  This means 4 people total; 2 estheticians & 2 clients max.

*Cancel as soon as possible if you have any symptoms related to COVID or have had a known exposure.  Our small business relies on remaining healthy; not having to quarantine is imperative to our success.  

*No additional people are permitted in the building at this time. Please contact us directly if you have an extenuating circumstance and need to bring someone other than yourself to your scheduled appointment.


How do I book an appointment?

The easiest way is online via our website.

You can also text us at 734-327-6300 and we will typically respond within 30 minutes, as long as it's during normal business hours.  

Feel free to call us as well! If you reach our voicemail,  leave a detailed message and we will get back to you as soon as we can!

Do you accept Walk-Ins?

In the interest of limiting the amount of people in the building at one time, we are not accepting walk ins.  All services are by appointment only.  

If you need an appointment right away, please text us as it is the fastest way to get in touch. We will respond within 30 minutes to get you scheduled at the next available time.

If you text after business hours, will respond first thing on the next business day.

Can I cancel/reschedule my appointment?

We kindly ask for a minimum of 4 hours notice for any cancellations or rescheduling of appointments. If you do not call/text to cancel an appointment at least 4 hours prior to, an automatic 50% will be charged.

For services totaling $100 or more, we require a credit card hold and 24 hour notice for any changes to the appointment.

If you are more than 5 minutes late for your scheduled appointment, please be aware that we may have to reschedule you for a later time. 

What if I'm not 18?

You must be 18 or older to receive a wax at our salon. If you are under the age of 18, have a parent or guardian fill out our consent form in person and we will be happy to wax you!

What if my hair is too short? Will I still be charged?

In order for a waxing service to be effective, ESPECIALLY in the case of body waxing (ie. Brazilian, bikini, arms, legs, underarms, back, stomach, chest, buttocks), the hair must be long enough for the wax to  remove it.  We suggest a minimum of 3 weeks growth since your last wax or shave for best results.

In the case you arrive for an appointment and there is insufficient hair growth, we will certainly try our best to remove the hair but cannot guarantee a great result.  

Please note: *Services will be charged at full price regardless of insufficient hair growth.*




Does waxing hurt?

There is generally some discomfort experienced with waxing. However, it is a quick, temporary sting that stops hurting right away and believe us when we say that the anticipation is much worse than the actual wax!

Waxing tends to hurt more the first time than any other time because your nerves are on edge and you don’t know what to expect.

Good news!! The pain does lessen with consistent waxing!  After the first wax, the hair typically grows back finer and more sparse, becomes less prickly, and the skin retains its smoothness much longer.

Does waxing make the hair grow back thicker or darker?

Luckily, no!  Waxing will not cause the hair to come back any darker or thicker than it was prior to the removal.  In most cases, the hair will be less coarse and less thick post wax!  #goals

How long do I have to let my hair grow?

We recommend at least 3-4 weeks of growth or 1/4- 1/2", whichever comes first. This is very important for your first wax and especially true for body waxing (ie. Brazilian, bikini, legs, arms, underarms, back, chest, stomach, butt). When there is insufficient growth the wax is not effective at removal.

*If the hair is too short to be waxed when you arrive for your appointment, please note that you will still be charged full price for the scheduled service.


How long will my waxing last?

The results may last between 2-6 weeks depending on how fast your hair grows and how consistently you are waxing.

What is a Brazilian wax?

A Brazilian wax is the removal of hair over the pubic region, labia, and in between the buttocks. We can also leave a strip or small triangle but please ask your esthetician first so that we are aware this is what you would like!

What is the difference between a bikini and an extended bikini wax?

A Bikini wax is the removal of hair 2" from the sides and 1" off the top of a modest panty line. An Extended Bikini Wax is anything more than that excluding the labia and between the buttocks. *Please note that hair removed from the inner thigh will be charged as such.

Does The Wax Loft offer Male Bikini or Brazilian Waxes?

We do not provide the specialized service of bikini or Brazilian waxing on male genitalia simply because this service is beyond our scope of practice.

What about stray hairs?

Once the waxing is complete, your esthetician will make sure there are no stray hairs either by waxing or tweezing them.

Please note that stubble will not be tweezed and that some hairs may be left if too short due to inconsistent growth cycles.

Is there any way to minimize the pain involved in waxing?

Some of our clients also swear by taking an Advil or Motrin about thirty minutes prior to a wax.

Also, timing is key when it comes to any bikini waxing service, as it is more painful about 2 days before and after your period.

Can I get a bikini/Brazilian wax while on my period?

Of course!

We understand that situations arise when timing may not work out and you just need a wax. We simply ask that you cleanse the area prior to your appointment, wear a tampon, tuck your string, or wear a menstrual cup and to please be aware that you likely will be a bit more sensitive during this time in your cycle.

Does The Wax Loft "double dip"?

Double-dipping is a common practice at many salons, but not at The Wax Loft.

Our waxing sticks are dipped into the wax once, applied to the client once, and then discarded.

We try to be as environmentally friendly as possible; we are aware using multiple sticks creates excess waste, but sanitation is our top priority.

Will my wax technician wear gloves?

Absolutely! We value being as sanitary as possible.

Gloves are worn to protect the safety of both our clients and our service providers.

Are there any reasons I should not be waxed?

Please disclose any prescription skincare medications prior to your service!  As many medications are contraindicative to waxing, it is imperative you let your esthetician know so that extra precautions can be made, even rescheduling if needed.

*You should not receive any facial waxing if you are using the following products: Retin A, Renova, Differin.

*If you are on Accutane, we will not wax you and it is not recommended to be waxed for at least a year after you have stopped using it.

*If you have been or plan to be out in the sun within 24-48 hours before or after an appointment, you should not be waxed. If you are sunburned in the area you want waxed, we will not wax you.

Certain scenarios may arise where it may not be a good idea to wax, above and beyond the things previously mentioned and in such cases your esthetician will discuss the circumstances with you.

Please know that if you are not being waxed for any reason, it is only because we have your best interest at heart!

How will my skin react to waxing?

After your first wax, the skin may be a bit red and irritated. This is normal and should calm down within a few hours.

Please keep in mind that no matter how many precautions are taken it is difficult to predict how everyone’s skin may react, e.g. bruising and peeling.